Papyrus flooring offers a one year no questions asked installation warranty that covers the workmanship of all work done by Papyrus flooring. Installations, sand and finishes done by Papyrus is always completed by our very own trained professionals. If a flaw in the process occurs Papyrus flooring will correct the problem, free of charge.  Product defects and material are covered solely by the manufacturer’s warranty.

This warranty is strictly for the labor or installation completed by Papyrus flooring.  Warranty excludes damage caused by owner, lack of care and attention, wrongful use, abrasive cleaning products or by loose lay installation.

Papyrus flooring provides a 1-year installation warranty starting after the completion of the installation.  Any services rendered under the warranty is free of charge.  The warrant does NOT include or apply to gouges, scratches, and damaged caused by water, erosion, insects, pets, spiked heel shoes, negligence, misuse, insufficient protection, improper maintenance, not maintaining proper humidity conditions or failure to follow our written instructions.  Sunlight will impact the look of your flooring and there is no guarantee that the flooring will not fade with prolonged exposure to sunlight.

If we installed hardwood flooring it is a natural product and will expand and contract with changes in temperature and humidity levels.  With expanding and contracting the space between boards will fluctuate and gaps will naturally occur; this is perfectly normal and NOT covered by warranty.